Return Policy

At Krishna Krishna International, we try our best to deliver every product in proper condition with safe packaging and quality checking.

Return Eligibility

Return or replacement will be accepted only in the following cases:

1. Product received in damaged condition
2. Wrong product delivered
3. Product has a manufacturing defect
4. Product is different from the confirmed order

The customer must raise the return request within 3 days of delivery.

Unboxing Video Required

For any damage, wrong product, or defect claim, a clear unboxing video is compulsory.

The video should show:

• Sealed package before opening
• Shipping label
• Full box opening without cuts or pauses
• Product condition clearly

If the product is damaged due to our mistake and the customer provides a proper unboxing video, we will arrange return, replacement, or repair as per the case.

Without an unboxing video, damage claims may not be accepted.

Customized Products

Customized products made as per customer’s photo, design, size, artwork, PDF, or special requirement cannot be returned or exchanged.

Return will be accepted only if there is a genuine manufacturing defect or wrong product delivered from our side.

Repair Policy

If the product gets damaged or stops working after delivery, the customer can contact us for repair support.

The customer will need to send the product to our address. After inspection, we will repair it and send it back.

Courier charges, repair charges, spare parts charges, or service charges will be paid by the customer, unless the issue is confirmed as our mistake within the valid claim period.

Return Shipping

If the issue is from our side, we will guide the customer for return pickup or return shipping.

If the issue is due to customer handling, wrong use, poor packaging while returning, or damage after delivery, the customer will bear the courier and repair charges.

Non-Returnable Cases

Return will not be accepted in these cases:

• Product damaged after delivery by the customer
• Product used, broken, scratched, or modified
• Product returned without original packaging
• Damage claim without unboxing video
• Customized product without any fault from our side
• Return request raised after 3 days of delivery

Contact for Return

For return, replacement, or repair request, please contact us first:

Krishna Krishna International

Email: krishnakrishnainternational@gmail.com

Phone / WhatsApp: +91-7082244847

Address: 141/3, Insar Bazar, Opp. Veer Photo Studio, Panipat, Haryana – 132103, India