Shipping Policy

At Krishna Krishna International, we are committed to delivering our products safely and carefully to customers across India. We manufacture and supply premium Anti-Reflection Portraits, LED HD Portraits, devotional scenery, spiritual gifts, mementos, and customized products with proper packaging and quality checking before dispatch.

Our website is built and supported through ShopDeck, and orders may be processed, managed, shipped, and delivered with the help of ShopDeck’s technology, logistics, courier, and service partners.

Shipping Coverage

Currently, we deliver orders across India through trusted courier and logistics partners.

At present, international shipping is not available through the website. However, as our brand name and vision reflect international growth, we may expand our delivery services to international customers in the future.

Order Processing Time

Orders are usually processed after order confirmation and successful payment.

For ready-stock products, dispatch may take 2 to 5 business days, depending on product availability, order volume, packaging, and courier pickup schedule.

For customized, made-to-order, bulk, temple, wholesale, or special manufacturing products, processing and dispatch time may take longer. The estimated timeline will depend on design approval, product type, quantity, manufacturing process, and packaging requirements.

Customized Product Orders

For customized products, customers may need to share images, designs, artwork, PDF files, size requirements, or other details.

The order processing will begin only after:

• Required details are received
• Design/customization is confirmed
• Payment is completed
• Manufacturing approval is finalized

Once a customized product is printed, manufactured, packed, or dispatched, it cannot be cancelled.

Shipping Charges

Shipping charges may vary depending on:

• Product size
• Product weight
• Order value
• Delivery location
• Courier service availability
• Packaging requirement
• Bulk or customized order quantity

Shipping charges, if applicable, will be shown at checkout or informed before dispatch.

Delivery Time

Estimated delivery time may vary depending on the delivery location and courier partner.

Generally, after dispatch, delivery may take:

• 3 to 7 business days for major cities and serviceable locations
• 5 to 10 business days for remote, rural, or limited-service areas

Delivery timelines are estimates only and may be affected by courier delays, weather conditions, festivals, strikes, natural events, government restrictions, incorrect address, or other situations beyond our control.

Order Tracking

Once your order is shipped, tracking details may be shared through SMS, WhatsApp, email, website, or courier partner updates.

Customers are requested to track the shipment and remain available at the delivery address to receive the order.

Wrong or Incomplete Address

Customers must provide complete and correct shipping details at the time of placing the order.

Krishna Krishna International will not be responsible for delivery failure or delay due to:

• Wrong address
• Incomplete address
• Incorrect mobile number
• Customer not available
• Location not serviceable
• Refusal to accept delivery

If the order is returned due to customer-side issues, re-shipping charges will be borne by the customer.

Packaging and Safety

We take proper care while packing every product. Since many of our products are frames, portraits, LED items, devotional scenery, and decorative products, we use suitable packaging to reduce the risk of damage during transit.

Customers are requested to record a clear unboxing video before opening the package. This is mandatory for any damage, wrong product, or missing item claim.

Damaged Product During Delivery

If the product is received damaged due to our packaging, dispatch issue, or courier handling, the customer must contact us within 3 days of delivery with:

• Clear unboxing video
• Photos of damaged product
• Photos of outer packaging
• Order ID / invoice details
• Shipping label photo

After verification, we may arrange replacement, repair, return, or suitable resolution as per our Return and Refund Policy.

Without a proper unboxing video, damage claims may not be accepted.

Delivery by Courier Partners

Orders may be shipped through ShopDeck-supported logistics partners or other courier partners selected for the order.

Courier service availability, pickup, transit time, tracking, and final delivery may depend on the courier company’s network and service conditions.

Delayed Delivery

We always try to dispatch and deliver orders on time. However, delivery may be delayed due to courier issues, high order volume, festivals, weather, remote locations, transport delays, or unavoidable circumstances.

Krishna Krishna International shall not be liable for delays caused by courier partners or events beyond our control, but we will support customers with tracking and follow-up wherever possible.

Bulk Orders and Business Orders

For bulk, wholesale, temple, tourist group, outreach, corporate gift, memento, or customized business orders, shipping timelines and charges may be different from regular orders.

Customers may contact us before placing bulk orders to confirm delivery timeline, packaging, transport charges, and availability.

Contact for Shipping Support

For any shipping, delivery, tracking, or dispatch-related query, please contact us:

Krishna Krishna International

Website: https://krishnakrishnainternational.com/

Email: krishnakrishnainternational@gmail.com

Phone / WhatsApp: +91-7082244847

Address: 141/3, Insar Bazar, Opp. Veer Photo Studio, Panipat, Haryana – 132103, India